1.) If you did not use the Facebook or Google logins, and manually created an account and have forgotten the password, please try the password reset option here: https://enter.entryninja.com/account/password/email
Take note that password tokens do expire and if you find yourself trying to reset the password and keep getting invalid token responses, please just request another password reset.
You are also welcome to send us an email email@example.com with your desired password and we will change that for you.
2.) Chances are that you have multiple accounts, only a single ID number can be connected to an account (using a single email address.) If you use multiple email addresses please try logging in with the email address you first created your Entry Ninja account with. If you would like to merge your two accounts or change yor main Email login, please contact support with the following information.
Your ID number and the Email address you want to use as your main login.
For further assistance contact support at firstname.lastname@example.org.