List your Event
How may we assist you today?
Entering for events
Stuck on the merchandise page
I can't select a class or batch to participate in the event
How do I enter for an event?
How to Enter Someone Else Without Including Yourself.
Changing your entry
I want to change to another distance
How do I remove someone from my registration?
I need to change my event to another day
How can I substitute members in my registration?
How to Add Members to a Team on an Existing Registration.
How do I access my entry.(I have entered but not paid yet.
General Event Info
I want to buy a timing chip
I need more info on the event
When should I arrive at the event?
Cancellations, refunds, and return policy.
What are waiting list entries?
How do I enter my child?
I can't get into my account
I keep getting emails telling me to update my account
How do I update my profile?
Getting an error message when adding a member or doing a substitution
Why do I need an account?
Payment via cash deposit
Can you provide an invoice for my company?
I've paid but my registration still shows unpaid
Can I pay via Credit Card?
Can I pay via EFT?
I want to claim my coupon