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Featured articles

• COVID-19 Important Information
• FNB Cape Town 12
• sani2c 2020
• 2020 Gravel Travel MTB, Trail Run & Gravel Ride
• Sun City Ultra Triahtlon
• Off the Beat 'n Track 2020

Entering for events

• Stuck on the merchandise page
• I can't select a class or batch to participate in the event
• How do I enter for an event?

Changing your entry

• I want to change to another distance
• How do I remove someone from my registration?
• I need to change my event to another day
• How can I substitute members in my registration?
• How do I add members to a team (On an existing registration).

COVID-19 Common Questions

• COVID-19 Important Information
• FNB Cape Town 12
• sani2c 2020
• Glacier Cradle Traverse 2020
• Fine Breede MTB & Tip Trans Trail Run
• Swartberg 100 Gran Fondo 2020
• 2020 Gravel Travel MTB, Trail Run & Gravel Ride
• Sun City Ultra Triahtlon
• View all articles in “COVID-19 Common Questions”

General Event Info

• I need more info on the event
• When should I arrive at the event?
• Cancellations, refunds, and return policy.
• What are waiting list entries?

Accounts

• How do I enter my child?
• I can't get into my account
• I keep getting emails telling me to update my account
• How do I update my profile?
• Getting an error message when adding a member or doing a substitution
• Why do I need an account?

Payments

• Payment via cash deposit
• Can you provide an invoice for my company?
• I've paid but my registration still shows unpaid
• Can I pay via Credit Card?
• Can I pay via EFT?
• I want to claim my coupon

Timing

• I want to buy a timing chip
• What size chip do I need?
• Where do I get my timing chip or race pack?
• I can't find my time/result?