How can I substitute members in my registration?

Log in using your email & password (alternatively using facebook or google).
Click on your name - top right corner of the screen.
In the dropdown menu select "My Entries".
A list of your entries will be displayed
Select "detail" for your entry - this will load an overview of your entry.
In the members table, on the right you will see a substitute button.
Clicking the substitute button will open the "Substitute member" page.
Enter the email of the person who is going to receive the entry.
Save.
You will be redirected back to your registration overview page - note the message at the top of your screen: "Substitution added to change list. Please click 'confirm changes' in your changes overview."
Click on the changes overview or scroll to the bottom of the page where you will see the Confirm changes button
Once you are sure that the information is correct click Confirm changes, if for any reason the information is not correct you can withdraw the substitution.
You will be redirected to the payment page where the substitution fee can be paid.
If you have any questions, please contact support@entryninja.com
alternatively talk to one of the support using the live chat

What you need to know:

IMPORTANT: Make sure the person to receive the substitution has an account on Entry Ninja, and ensure you know the email address they use to log in.
Note: If they do not have an account you will be prompted to create one during the substitution process!
Either team member can enter the substitution application details
The cost for substitution is determined by the organiser.

Credit card and EFT payments will be accepted for the substitutions
You can come back to pay later, or pay immediately when you do the substitution
Please do not assume the substitution is complete until payment has been made and the Substitution Confirmation email has been received